Wesley Community Support Services
Home Modification & Maintenance Service (HMMS)
Program Description
This program specialises in helping the frail aged, older people, people with disabilities and their carers to remain safely and comfortably in their own home by providing home modification, maintenance, adjustments and advice on building related matters.
Funding by Home and Community Care. (HACC)
Area Served
Ashfield, Burwood, Canada Bay, Strathfield, Marrickville and Canterbury Local Government Areas. (click here for contact details)
Services Available
The following is a list of examples of work that may be carried out.
- Handrails and grab rails
- Internal/external ramps and rails
- Hand held showers
- Lever taps
- Widening doorways
- Securing rugs and cords
- Safety repairs
General Information
Eligibility: Welsey Home Modification and Maintenance service is for frail aged, older people, people with disabilities and their carers who are living in their own home, or in certain circumstances, are privately renting.
(Carers are usually family members who provide support to people who have a disability or who are frail aged. Carers can be parents, partners, brothers, sisters, friends, or children of any age.)
Cost: A quote will be provided for your consideration and approval, prior to work commencing. All costs can be discussed with the Program Co-ordinator at any time. The service takes into account the financial situation of each client. Wesley HMMS is jointly funded by the NSW and Commonwealth Government.
How to raise concerns: You have the right to pursue any concerns you may have about provision without fear of retribution or discrimination.
If you have any concerns you may do the following:
- Contact the number on the back of this brochure and speak to our Regional Manager.
- Contact our Head Office on 9263 5555 and speak to our Group Manager;
- Contact the Aged Care complaints Resolution Scheme on free-call 1800 550 552
Your rights and responsibilities
Your rights: All Clients Shall
- Be treated with respect, consideration and courtesy.
- Be assessed for access to services without discrimination.
- Have control over the way services are provided and by whom.
- Remain and be encouraged to remain as independent as possible.
- Have any personal information held by the provider kept confidential and accessible to them or their chosen representative.
- Have the opportunity to appoint an advocate of their choice.
- Have the opportunity to take part in social activities and community life as the client wishes.
- Clients have the right to pursue any complaint about the way a service is provided without retribution.
- Clients have the right to choose an alternative service provider if they are not satisfied with the services they receive.
- Clients shall be informed of other services that are available to them.
Clients are responsible for:
- Treating staff and contractors of Wesley Home Modification and Maintenance Service with respect, consideration and courtesy.
- Any decisions you make.
- Notifying Co-ordinator of your house rules and preferences.
- Maintaining a safe working environment within their home for the staff of Wesley Home Modifications and Maintenance Service and report to the Coordinator any hazardous areas.
- Paying the agreed fee for service within a reasonable time.
- Providing HMMS staff with appropriate assistance to enable them to safely carry out their duties
- Informing Wesley HMMS Co-ordinator of any changes that may impact on the work in progress.
Who to contact
Vicki Massey
Business Co-ordinator
Phone: 02 9798 6555
Fax: 02 9798 2416
44 Liverpool Rd, Summer Hill, NSW 2130
Wesley Home Modification & Maintenance Services
