CreditLine’s experienced team of financial counsellors provide advice and support to disadvantaged members of our community who are facing financial problems. Our range of services includes one-on-one financial counselling, ongoing casework services and consumer education. CreditLine’s financial counsellors:
- offer information, analysis of options, negotiation, mediation and referrals
- provide short-term crisis management and long-term prevention strategies
- educate by suggesting options and passing on financial management skills such as budgeting and personal cash flow management
Consumer educationOur Consumer Education Service helps individuals to make informed choices on money matters. The service is available to the general public and includes workshops, training and training materials.
Participants include individuals who are experiencing financial hardship and stress, as well as those who are interested in financial issues facing our community, such as representatives from community centres, correctional centres, refuges, churches and other financial counsellors.