“it is what a person does rather than what they get which
makes them a citizen.” 1
The Australian tradition of ‘mateship’, of helping others, the tremendous spirit of community participation
upon which our nation was built, relationships with friends and families, partnerships and citizenship are
often referred to as building ‘social capital’. Social capital is an interactive phenomenon describing the
interactions between individuals which lead to the establishment of networks, trust and social norms. Social
capital facilitates co-ordination and co-operation which is mutually beneficial, providing a sense of purpose
for individuals and a connectedness which is recognised as being important for health and wellbeing.
The contribution of Australian citizens evidenced as social capital includes their participation in supporting
schools (committees, working bees and tuckshop duty), sporting clubs (coaching and fundraising), and
involvement in community organisations such as bush fire brigades, lifesaving clubs, Country Women’s
Associations, Returned & Servicemen’s Leagues and service clubs such as Rotary and Lions. Many of these
have been well established for many years in Australian culture, and the current generation of older
Australians have been, and still are, involved in most of them. The element of ‘common interest’ has been
identified as the most fundamental reason for an individual’s participation in community activities.
2
Competing demands on people’s time and decreasing numbers of people in smaller
communities can impact on the ability of a community to maintain social capital.
Low levels of social capital can result in social isolation, and feelings of
exclusion. Social isolation may be increased when family members or
friends move to another area, retire, experience reduced income or
death of a partner and it can be exacerbated by language, cultural and
religious barriers.
The notion of civic service, and its underlying principles of active
citizenship and social participation, may present a motivating
appeal to prospective volunteers as it has the potential to
provide solutions to an individual’s need to belong, to feel
valued and to find meaning in their life. Volunteer research
conducted by Wesley Mission Sydney highlights this motive
among citizens, with 30.6% of respondents stating that ‘they
wanted to do something for others” as their main reason for
volunteering. While the most common (80%) reason to
continue to volunteer was ‘Being of service to others/benefiting
the community’. 3 This research finding is supported by the ABS
national survey in 1995, with the most common reason for
volunteering (42%) being ‘helping other people in the community’. 4
“it is what a person does rather than what they get which
makes them a citizen.” 1
As early as 1831 Alexis de Toqueville (Democracy in America) discussed
the phenomenon that critical decisions were made by common
people coming together in small, self appointed groups to solve
problems, create new approaches to production and celebrate
local society. He named these groups ‘associations’. The
associations were small scale, face to face groups where the
members did the work. “The members were not
individuals, clients or consumers. Rather they were
citizens. Acting together they were powerful tools of
social and economic production. Toqueville noted that
they involved citizens in three processes: deciding what
is a problem, deciding how to solve the problem,
organising themselves and others to implement the
solution.” 5
The associational community evokes choice, care and
citizenship, empowering a local response to identified
areas of need, allowing for the emergence of leadership
ability, social innovation and enterprise. As individual
citizens engage in associational processes, they actually
build up their local communities. ‘A community is no more
than a collectivity united in a common project.’ 6
Even the poorest neighbourhood is a place where individuals and
organisations represent resources upon which communities can be
voluntarily rebuilt. Civil society allows for neighbourhood regeneration, as
community development occurs when available local assets are connected with one another in ways that
multiply their power and effectiveness. This is ‘assets based’ community development.
7 Whilst such effort may
well need to be organised, it can be achieved through motivated voluntary effort.
For many individuals, personal identity relies on a sense of purpose and a connectedness within a group or a
community. Quality of life is often considered within their sphere of relationships and the extent to which they
feel valued and respected as a member of these. From this perspective, volunteer opportunities provide valid
options for individuals to grow and develop, while at the same time actually contributing to community
growth and development.
Many factors affecting social change will continue into the 21st century - continuous technological changes,
increased population mobility, job insecurity, changes in governments, communities, individuals and the
corporate sector. The challenge is to have a wider understanding of the way in which social capital operates
within Australia, to encourage linkages across the generations so that the wealth of experience of older
Australians can be shared with the young. A strong base of social capital will better enable Australia to make
the demographic and social transition into the next century. 8 Volunteering may well provide the vehicle to
facilitate this eventuating.