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Manager - Coffs Harbour

Wesley Dalmar Child & Family

  • full-time position
  • based in Coffs Harbour
  • salary + super + generous salary packaging provisions

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

About the role

Wesley Mission is seeking a Manager to join the Wesley Dalmar Family Preservation team. The position offers challenging and rewarding opportunities to work with children and birth parents between Taree and Clarence Valley. Within a trauma-informed framework the successful applicant will provide therapy to birth parents, addressing underlying psychological needs and enhancing parenting capacity, to prevent children moving unnecessarily into foster care. The position will also provide day to day support and guidance to two family coaches and an education specialist.

Essential criteria

  • tertiary qualification(s) in Psychology, Counselling, Social Work, Social Science or related fields
  • at least 5 years’ experience in working with family, that involves the identification and analysis of safety and wellbeing concerns for children
  • proven leadership and management skills including: experience in supervision of staff; leading practice reflection, team development and managing a multi-disciplinary team
  • knowledge of change management principles in human service organisations
  • sound understanding of the range of issues faced by vulnerable children and families in child protection and intensive intervention models of service provision
  • demonstrated ability to engage families at the point of initial service contact, build relationships of trust and cooperation, problem solve and support planning
  • working knowledge of and commitment to evidence-based practice, trauma informed, child centred and family focused practice, collaborative, strengths based and solution focused practice
  • commitment to continuous improvement and WH&S Principles
  • experience in managing internal and external stakeholders to achieve set objectives
  • proven organisational skills, ability to multi-task, prioritise workloads and meet deadlines and budgets
  • high level self-management and critical analysis skills
  • thorough attention to detail
  • demonstrable skills in conflict resolution and change management
  • experience in managing a team and developing team for superior performance
  • outstanding written and interpersonal skills, flexible, patient and ability to relate well to a range of individuals
  • experience in managing internal and external stakeholders to achieve set objectives
  • budget management experience
  • proficient computer skills
  • current NSW or National driver’s licence


This role will be paid under the Social, Community, Home Care and Disability Services Industry Award 2010, Level 7.

The agency provides regular supervision and support for all staff and opportunities for professional development + fully maintained vehicle + salary packaging.

Closing date

Friday 29 March 2019

Apply now

Please submit a copy of your CV/resume and a cover letter addressing all the selection criteria. For further information, or to submit an application, please contact:

Lyn Sherrin-Green

Phone: 0402 892 574

Email: [email protected]

Wesley Mission is a Christian Organisation requiring all staff to affirm its values and Worker Code of Conduct. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.

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