Our gambling counsellors

All of our counsellors are required to undergo specialist training with the Responsible Gambling Funds (RGF) minimum qualification program. Call us on 1300 827 638.

Helpful links

We take a wide-ranging approach to treatment, acknowledging that research from both the ‘medical model’ and ‘behavioural model’ does not support a ‘one fits all’ approach. There is, however, research supporting the need to upskill Gambling Counsellors in a range of theoretical models to:

  • identify the process variable that can most consistently predict a positive outcome
  • equip counsellors with a combination of techniques that can bring about higher rates of problem resolution
  • implement change assessment
  • understand that client participation in setting realistic, timely and achievable goals is essential
  • ensure that decisions derived from initial assessments are defined by the client.

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