Find help right now

Become a Lifeline volunteer

Lifeline Sydney & Sutherland wouldn’t exist without our committed team of volunteer Telephone Crisis Supporters. Being a volunteer is all about being there for someone going through a tough time. 

Become a Lifeline counsellorOur volunteers come from all walks of life, communities and cultures and are of all ages from 18 and over. No previous training or counselling experience is required—just the desire to help others and to give back to your community.

Our volunteers undertake a comprehensive, highly regarded training program that prepares them for their work with Lifeline. They are trained to listen well and to help in emergency situations.

Becoming a volunteer Telephone Crisis Supporter is extremely rewarding—you’ll make a difference in the lives of many people. You’ll also develop your communication skills and learn a great deal about relating to people in need.

Our volunteer Telephone Crisis Supporters attend a regular fortnightly shift of four hours, which amounts to 92 hours a year. There are additional requirements for ongoing supervision and skills development. If you are over 18 and a mature person who can listen well and respond warmly to the concerns of others, we’d love to hear from you.

There are five Lifeline Centres in Sydney, each centre has boundaries regarding the catchment area that we can draw our volunteers from. To apply to the Lifeline Sydney & Sutherland centre, you need to live or have a connection (e.g., you work in Sydney CBD - Please explain the relation to the catchment area in your application) within the boundaries of the South side of the Harbour Bridge down to Engadine out to Menai, Revesby, Strathfield and Concord.

Lifeline training

Apply now

Applications are now closed, please complete the register your interest form for our 2020 intake.

Register your interest

Complete the form below to be notified before the next semester of training.

Lifeline Australia Ltd RTO code: 88036

Upcoming Information Sessions

An information session is not yet set for the upcoming intake. Please complete the register your interest form if you would like to be emailed once the information session is confirmed.

Please note: Lifeline Sydney & Sutherland sites do not accept furniture donations.

Related services