Retail services courses
When you study retail with Wesley Training, you can upskill your career and learn from trainers who are experts in their field.
Accredited training courses
SIR20216 — Certificate II in Retail
12 units - 7 Core, 5 Electives
This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.
This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
SIR30216 — Certificate III in Retail
13 units - 8 Core, 5 Electives
This training course reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
You could be eligible for Smart and Skilled funding
Wesley Vocational Institute
Wesley Vocational Institute RTO code 90091