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Retail services courses

When you study retail with Wesley Training, you can upskill your career and learn from trainers who are experts in their field.

Accredited training courses

SIR30216 — Certificate III in Retail

13 units - 8 Core, 5 Electives

This training course reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

You could be eligible for Smart and Skilled funding

Smart and Skilled is a reform of the NSW Vocational Education and Training (VET) system. It helps people in NSW get the skills they need to find a job and advance their careers.

To find out if you are eligible, go to the Smart and Skilled website or call 1300 772 104.

Wesley Vocational Institute RTO code 90091

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