It’s been a challenging few years for many Australians. COVID-19, rising living costs and multiple devastating floods and natural disasters have heightened fear and anxiety.
At Wesley Mission, some of our most important services are helping people when the pressures of life are overwhelming.
Our services such as counselling, day patient programs and 24/7 telephone crisis support are all part of the wraparound specialist mental health care we offer to support individuals and families.
Lifeline founded by Wesley Mission back in 1963, is now an international movement offering people telephone crisis support 24 hours a day, seven days a week. Our Sydney & Sutherland services have experienced a nine per cent increase in calls since the start of the pandemic. Sadly, some people tell us they don’t feel life is worth living.
We urgently need your help to train more volunteer crisis supporters so none of these calls for help go unanswered.
How you can help
Your donation will help ensure the next person who calls Lifeline Sydney & Sutherland in distress has immediate support.
$40 – Answer their call for help: Covers the costs associated with one crisis phone call.
$150 – Strengthen communities to fight suicide: Provides vital resources to communities working to prevent suicide.
$300 – Give people care and understanding: Funds training for ten people through our Wesley Lifeforce suicide prevention networks.
$500 – Make sure there’s always help on the line: Keeps our call centres open for people in crisis, 24 hours a day, seven days a week.
$1,200 – Train a volunteer: Goes towards professional training for one telephone crisis support volunteer.
The day Mark phoned Lifeline Sydney & Sutherland, he was in his house, and standing up to his knees in filthy water. His home had been inundated by catastrophic floods and he was at his wit’s end. He was very, very stressed. He just said, ‘I think I’m going to end it right now; I just can’t do this anymore.’
Our volunteer crisis supporter, Tess, was on the other end of the call. Tess listened as Mark expressed his fear and anger. Tess has been trained to work with her colleagues, who organised a police welfare check to ensure he was safe from suicide.
As a volunteer for Lifeline Sydney & Sutherland telephone crisis support service, Tess hears many stories like Mark’s, she told us why she volunteers:
‘’I’m extremely lucky to have a supportive and caring network of family and friends. But, sadly, many Australians don’t have anyone they can open up to. They feel isolated and alone. That’s why I became a Lifeline Sydney & Sutherland volunteer.
We’ve all been in positions where we’ve needed help ourselves and talking to someone can make a big difference. Often people who call us just want to open up about how they’re feeling.
Sometimes people just need you to hear them, sit with them in their pain and show them understanding. Your support can help ensure every call to Lifeline Sydney & Sutherland is answered.’’
Your donation can save lives
77 per cent of calls to our Lifeline Sydney & Sutherland telephone crisis support service are suicide related. Having a caring person to talk to in a crisis means no-one has to face their darkest times alone.
Don’t let an unanswered call be the last one someone ever makes
Please give now and make sure all Australians have access to 24/7 crisis support.
1. Australian Institute of Health and Welfare (2021), Specialist Homelessness Services annual report 2020-21
*Name and image changed for privacy.