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Wesley Emergency Relief

 

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Experiencing this pandemic can be difficult, especially if other circumstances are made worse by it.

Wesley Mission created Lifeline 58 years ago because we had a deep desire to make sure no one would feel they had to struggle alone. We still run Lifeline in Sydney and Sutherland, and our trained volunteers are here to take your call. If you’re in a crisis situation and need to talk to someone immediately, Lifeline is available and ready to help you by calling 13 11 14. If you or someone you know is in danger or needs immediate medical attention, please call 000.

Emergency supplies

If you’re doing it tough and are unable to pay for food, we understand, and may be able to help by sending you a box of fresh fruit and vegetables.

We are currently providing crisis support for people in these postcodes.

How do I apply?

 WFA64451 Infographics ERPage 1SignUp 199x199 Step 1: Fill out the application form.

WFA64451 Infographics ERPage 2Process 199x199Step 2: Allow a few days for processing and delivery, depending on your area.

  WFA64451 Infographics ERPage 3ER 199x199 Step 3: Receive emergency supplies.

Apply for a Wesley Emergency Relief essential items box

Find emergency relief in your area

We partner with community organisations in many parts of NSW to create a safety net in difficult times.

Live in another location?

If you live outside these areas, you can find another emergency relief provider through the Australian Government’s Department of Social Services. 

FAQ's

  • What support can I access through Wesley Emergency Relief?

    We’ve partnered with a range of local community organisations to provide financial and material support, including:

    • vouchers for food and clothing
    • new essential household items (such as fridge, washing machine or bed)
    • help getting your bills paid.
  • Am I eligible for support from Wesley Emergency Relief?

    If you’re unable to (or about to be unable to) pay your bills or buy essential groceries, you may be eligible for help from Wesley Emergency Relief’s local community partner organisations.

  • How long does it take to receive support?

    When you contact one of Wesley Emergency Relief’s partner organisations in your local community, they’ll work out the best type of support for your situation.

    If you’re eligible for food and clothing vouchers, you can get them at the initial assessment to use straight away. But if the partner organisation sends them in the post, they can take up to five days to arrive.

    If you need help paying bills or purchasing essential items for your household, these can take up to two weeks to organise, then delivery time is on top of that.

  • How do I apply for Wesley Emergency Relief?
    1. Use the list above to find a partner community organisation in your local area.
    2. Get in touch with that organisation using the contact details provided.

    To apply for Wesley Emergency Relief, you’ll need to provide copies of:

      • photo ID (e.g. a driver’s license)
      • a bank statement
      • a Centrelink statement 
      • your bills that need to be paid.

    You may also need to provide additional information, depending on the type of emergency relief you request. 

  • What if I need help right now?

    If you need immediate support, call: 

    • Domestic Violence Line – 1800 656 463
    • Link2home Homelessness – 1800 152 152
    • Link2Home Veterans and Ex-Service – 1800 326 989
    • Child Protection Helpline – 13 21 11.

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