Individual Giving Officer

Wesley Fundraising

  • permanent full-time role based in the Sydney CBD
  • dynamic not-for-profit organisation
  • fast-paced and varied role
  • lead existing and new direct marketing campaigns
  • manage relationships with new and existing supporters
  • drive revenue in support of people most in need
  • work with a passionate and experienced team.

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

About the role

This is an exciting time to join an organisation and team that are poised for new growth. We are seeking an experienced Individual Giving Officer with strong relationship management, campaign and donor retention and acquisition experience, to join our dynamic team.

The role is responsible for project managing existing and new fundraising campaigns, in particular, direct mail appeals from inception to implementation. This includes managing external relationships with fundraising agencies/suppliers, fulfilment, data selection and reporting.

The Individual Giving Officer will drive the individual giving budget, analyse, track, report, and measure campaign success and return on investment to maximise growth opportunities and drive income generation from new and existing donors.

In addition, the Individual Giving Officer will develop donor journeys for each donor segment and implement a robust donor care program to service newly acquired and existing donors. A strong focus will be on increasing donor retention.

The successful candidate will have:

  • experience in a not-for-profit organisation with proven success in developing direct marketing campaigns from inception to implementation
  • proven track record in delivering financial outcomes in a fundraising environment
  • strong financial management experience specifically in budget development, monitoring and forecasting
  • strong track record in campaign management and demonstrated ability to manage various campaigns simultaneously to deadline and budget
  • experience designing and implementing acquisition, retention and loyalty programs
  • experience in developing successful donor relationships and ensuring continued support through excellent stewardship skills
  • proven record of developing supporter retention strategy for new and existing donors
  • a strong understanding of CRM systems combined with advanced ability and experience in data and marketing analytics, evaluation and reporting
  • excellent communication skills (written and verbal), collaboration and strong stakeholder relationship management skills both internally and externally e.g. fundraising agencies
  • success in donor acquisition and developing positive supporter relationships
  • an ability to demonstrate leadership in the continuous improvement of donor acquisition, engagement, stewardship and development
  • sound knowledge of fundraising legislation, current trends and best practices
  • proven organisational skills, ability to multi-task, prioritise workloads and meet deadlines and budgets
  • proficient computer skills in Microsoft Office.

Closing date

17 April 2023.

Apply now

We are reviewing applications NOW. To apply please forward your CV with a cover letter addressing the above key criteria to

Wesley Mission is a Christian organisation requiring all staff to affirm its values and Worker code of conduct. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.

Please note that only short-listed candidates will be contacted.

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