Team Leader – Central Coast/Hunter

Wesley Mission Keeping Connected

  • full-time 12-month maternity leave position
  • based in Tuggerah, NSW
  • leading NFP organisation making a difference in the community.

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

About the role

An opportunity exists for an experienced, motivated person who is willing to Team Lead our Keeping Connected contact service; supporting our stakeholders, foster families, caseworkers and contact supervisors.

This is a demanding but rewarding role requiring initiative, collaboration, a high standard of business administration skills, staff management capabilities, resilience and hard work combined with genuine compassion.

Essential skills/knowledge

  • demonstrated ability to engage stakeholders at the point of initial service contact, build relationships of trust and cooperation, problem solve and support planning
  • commitment to continuous improvement and WH&S Principles,
  • experience in managing fidelity of programs through recordings, group supervision and direct supervision methods
  • experience in managing internal and external stakeholders to achieve set objectives
  • proven organisational skills, ability to multi-task, prioritise workloads and meet deadlines and budgets within a very busy operation
  • demonstrable skills in conflict resolution, change management and financial management
  • experience in managing a team and developing a team for superior performance
  • thorough attention to detail
  • excellent written and verbal skills, public speaking and presentation capabilities
  • outstanding interpersonal skills, flexibility, patience and an ability to relate well to all levels of society that Wesley Mission interacts with
  • highly proficient computer skills
  • current NSW or National Driver’s Licence.

Desirable skills/knowledge

  • proven experience and/or tertiary qualification in related field
  • not-for-profit or cause related management experience
  • working knowledge of the local child and family support sector for the area which you are applying
  • experience in managing electronic files and data bases
  • an appreciation of the challenges involved in managing a diverse workforce within a not-for-profit environment.
  • experience in a fee for service business management structure.


Salary and employment conditions are in accordance with the SCHADS Award. This role is at SCHADS 6, Pay Point 1-3 dependent on experience. A fully maintained vehicle and generous salary packaging is available for the successful candidate.

Closing date

5pm, Friday 2nd December 2022.

Apply now

Applications need to include a current resume and address each of the selection criteria.

To enquire and submit an application, please contact

Alison Ruttle, Manager Keeping Connected

Mobile: 0448616483

Wesley Mission is a Christian organisation requiring all staff to affirm its values and Worker code of conduct.  We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.

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