Skip to content
Background Image
    Wesley Home Care

    Home Care Services

    As a trusted home care package provider, we deliver compassionate aged care at-home services across NSW.
    Menu
    Home-Care-Care-That-Celebrates-You

    Flexible home care options

     

    Our home care services focus on maintaining your independence by providing personalised support and looking out for your safety. We know that navigating the later stages of life can be challenging, and that's why we are dedicated to offering a wide range of holistic and flexible programs. Our services for seniors are carefully designed to nurture wellbeing, promote independence and encourage strong community connections for older Australians who may need our support. We’re here to help you or your loved ones feel valued, connected and empowered every step of the way.


    We provide transport services for safe mobility, nursing services that provide medical care at home and dedicated social support to combat isolation.


    In addition, we provide personal care and assist with daily activities around the home. Through respite care, we provide relief for family caregivers, and our pastoral care offers emotional and spiritual support. Together, these services create a framework for home care assistance for older Australians.

     

    Care that celebrates you

     

    At Wesley Mission, we believe the best care recognises every part of you — from your physical and emotional needs through to spiritual wellbeing, whatever's important to you. We go beyond providing services. We are here to champion your independence and provide you with the dependable home care services you deserve.

    WM_HOME CARE_3_MODIIFY
    Support-that-is-tailored-to-you

     

    Support that's shaped by you

     

    Every person’s needs are different, and so is our approach. At Wesley Mission, your care starts with a personalised plan built around your preferences, goals and daily routines. Whether you need occasional home care support, regular home nurse services or more specialised clinical support services, we adapt our assistance as your needs evolve.

    Our experienced Care Advisors work closely with you to design a flexible support plan that fits your lifestyle and budget. From light help at home to clinical support and respite care, we’re here to help you live independently and confidently, every day.

    Our home care services
    Home_care_Parent_Page_Secondary_Image_7

     

    Our In-home Care and Aged Care services

     

    We offer a range of flexible home care services to suit your individual needs, whether you’re seeking government-funded or privately funded support:

     

    • Through Support at Home, we provide in-home care for older Australians who require ongoing assistance to live safely and independently.

    • Our Commonwealth Home Support Program (CHSP) services deliver essential help for day-to-day tasks, ideal for those who need minor support to stay active at home.

    • To keep your home safe and accessible, we also offer home care modifications such as safety improvements, mobility aids, and minor home repairs.

    • We also offer privately funded home care via our tailored fee-for-service options, providing personalised support without the need for an assessment.

    Why choose Wesley Home Care?

    Heart or Favourite Icon | Apricot
    2,000+ people trust us with their care
    Diversity, Community Icon | Orange
    9 out of 10 clients recommend us
    Verified, Tick Icon | Orange
    We've been supporting Australians for more than 200 years
    Diversity or Quality Care Icon | Orange
    We offer support that adapts to your needs
    Folded Hands or Pray or Thankful Icon | Apricot
    Quality care built on faith-based values
    [{cta_type=manual_cta, internal_name=Internal Name, manual_cta={cta_icon={alt=null, loading=lazy, size_type=auto, src=}, cta_label=Get started, cta_link={url={type=EXTERNAL, content_id=null, href=#contact, href_with_scheme=#contact}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, cta_style=button}}]
    What do we offer?

    What do we offer?

    Taxi Icon | Orange
    Transport
    Get out and about for appointments, shopping, community events and to meet friends.
    health_metrics_24dp_EE7E5F_FILL0_wght400_GRAD0_opsz24
    Nursing services
    Get clinical care to help you maintain your physical ability, or recover from illness or an accident.
    diversity_3_24dp_EE7E5F_FILL0_wght400_GRAD0_opsz24
    Social support
    Receive home visits from volunteers for conversation, companionship and social connection.
    favorite_24dp_EE7E5F_FILL0_wght400_GRAD0_opsz24
    Personal care
    Get support for everyday needs including bathing, getting dressed, meal preparation and eating.
    Cleaning Services Icon
    Domestic assistance
    Find help around the home including cooking, cleaning, laundry, gardening, managing bills and odd jobs such as shopping help.
    person_celebrate_24dp_EE7E5F_FILL0_wght400_GRAD0_opsz24
    Respite care
    Take a planned or emergency break from caring, knowing your loved one is in safe hands.
    Church Icon | orange
    Pastoral care
    Find spiritual guidance and support including home visits, communion, prayer and advocacy.
    handyman_24dp_EE7E5F_FILL0_wght400_GRAD0_opsz24
    Home maintenance & repairs
    Get help with essential tasks around your home, including minor repairs, safety improvements and general maintenance to support comfortable, independent living.
    []
    How to get started

    How to get started

    When it comes to home care support, you’re in control. Our friendly team are here at every step to guide you through the process and answer any questions you have. 

    You’re welcome to contact us whether you have received a My Aged Care assessment or not, or if you’re privately funded.

    • I have not received a My Aged Care assessment
    • I have received a My Aged Care assessment
    • I’m privately funded
    I have not received a My Aged Care assessment

    Step 1

    Get a My Aged Care assessment

    Call us on 1300 086 906 to chat with our friendly staff. We’ll guide you through the My Aged Care application process and help you arrange an assessment. 

    Step 2

    Create a care plan that suits your needs

    After the My Aged Care assessment, one of our care advisers will visit your home to support you to design a care plan that suits your personal needs and budget. You’re in control every step of the way, ensuring your plan reflects your preferences. 

    Once you’re happy with the personalised care plan and budget, confirm that you’re ready to proceed.  

    Step 3

    Receive care services

    We’ll start providing your services when you’re ready. Our plans are flexible, so you can make changes at any time. 

    I have received a My Aged Care assessment

    Step 1

    Contact us

    Call us on 1300 086 906 to chat with our friendly staff and discuss your needs.

    Step 2

    Create a care plan that suits your needs

    One of our care advisers will visit your home to support you to design a care plan that suits your personal needs and budget. You’re in control every step of the way, ensuring your plan reflects your preferences. 

    Once you’re happy with the personalised care plan and budget, you’ll confirm that you’re ready to proceed.  

    Step 3

    Receive care services

    We’ll start providing your services when you’re ready. Our plans are flexible, so you can make changes at any time. 

    I’m privately funded

    Step 1

    Decide your budget and needs

    Think about your budget and the sort of care you need.

    Step 2

    Contact us

    Call us on 1300 086 906 to chat with our friendly staff and discuss your needs.

    Step 3

    Create a care plan that suits your needs

    One of our care advisers will visit your home to support you to design a care plan that suits your personal needs and budget. You’re in control every step of the way, ensuring your plan reflects your preferences. 

    Once you’re happy with the personalised care plan and budget, you’ll confirm that you’re ready to proceed.  

    Step 4

    Receive care services

    We’ll start providing your services when you’re ready. Our plans are flexible, so you can make changes at any time. 

    New home care laws – effective November 2025

    From November 2025, the Australian Government has introduced a new home care model. If you are already a participant in the Home Care program, you will not need to reapply for care. The Home Care program (HCP) and Short Term Restorative Care (STRC) programs will become classified as Support at Home. However, a review or reassessment may be required to align with the new model.

     

    Other elements that will change include an increase to eight funding level classifications, a quicker funding process for at-home modifications and a quarterly rather than annual budget cycle system. At Wesley Mission, we can assist you in managing these changes without compromising the consistency of your care.

    Home_care_Parent_Page_Secondary_Image_6

    Client testimonials – the impact of quality home care

    Understanding the costs

    Understanding Support at Home costs and levels

    With the implementation of government-funded Support at Home, the previous four HCP levels are being replaced with eight funding levels, bringing in more nuanced degrees of support ranging from minimal to very high.

     

    • Levels 1–2: for largely independent people requiring infrequent support with household tasks, shopping and brief welfare checking.

     

    • Levels 3–5: for individuals requiring a more regular level of service, including transport, personal care and some degree of clinical health requirement.

     

    • Levels 6–8: for those who have high or complex clinical requirements, needing daily care and close case monitoring.

     

    Frank Vickery_Email header image - 600 x 350

    Meet some of our NSW-based care team

    Volunteer Day FB post
    Staff member name
    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc ac tellus ante. Quisque ipsum tellus
    Volunteer Day FB post
    Staff member name
    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc ac tellus ante. Quisque ipsum tellus
    Volunteer Day FB post
    Staff member name
    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc ac tellus ante. Quisque ipsum tellus
    []
    Home care | Home Modifications | Secondary Image 2

    Hiring carers who champion the person behind every need

    Join our caring community and explore rewarding opportunities with in-home care assistance and aged care services at home. As a potential carer, or volunteer, your involvement makes a huge difference. Find out about career opportunities and volunteer initiatives that help us provide compassionate support to those in need.  We’re interested in people who are passionate about caring for older Australians and committed to the highest standards of care.

      Home care services & availability

      Wesley Mission home care services & availability

      At Wesley Mission, we understand that each individual's needs are unique. That's why we offer a large breadth of personalised home service care options to support you and your loved ones. As an authorised provider throughout New South Wales, you can choose us within the My Aged Care portal to support you with your Home Care needs.
       
      health_and_safety_24dp_F37558_FILL0_wght400_GRAD0_opsz24
      Safety and support
      Our home care services are largely focused on prioritising your safety and offering you a tailored level of support without compromising your independence.  

      Your wellbeing is at the forefront of everything we do. Our dedicated team offers 24/7 care responsiveness, allowing families to have peace of mind as we provide exceptional in-home elderly care.
      Verified, Tick Icon | Orange
      Comfort at home
      We know that maintaining comfort and wellbeing in the familiar surroundings of your own home can bring immense peace of mind.

      Our home care services are carefully designed to create a nurturing environment where you feel supported in your daily activities. You're not alone in this journey. As well as looking after your physical needs, the caring companionship we provide enriches your experience.

      We're here to provide personalised aged care at home that respects your unique needs and preferences, helping you feel valued and cared for.
      Diversity or Quality Care Icon | Orange
      Trusted care team
      Our dedicated team of accredited, experienced and compassionate professionals is here to provide you with exceptional care tailored to your unique needs.

      We genuinely care about your wellbeing and believe you deserve to maintain your independence while receiving our support.

      At Wesley Mission, as trusted providers of home care packages, we are committed to delivering high-quality services so you can thrive in a nurturing environment.
      Handshake Icon | Orange
      Everyday assistance
      Maintaining independence is crucial for most people, especially seniors who have lived a long, fruitful and eventful life.

      Our home care support team can play a big role in helping you establish and maintain daily routines that encourage your self-sufficiency while assisting you with everyday tasks.

      Through this, we look out for your safety and wellness so you can face your days with confidence.
      all_inclusive_26dp_F37558_FILL0_wght400_GRAD0_opsz24
      Flexible support options
      At Wesley Mission, we provide a wide variety of flexible home care service options tailored to your needs.

      These include transport, nursing services, personal care, domestic assistance, respite care and more.

      We make sure you receive comprehensive assistance to maintain your independence and wellbeing.
      diversity_4_26dp_F37558_FILL0_wght400_GRAD0_opsz24
      Compassionate connection
      Social support is an integral aspect of our services, building meaningful relationships grounded in mutual respect.

      Through this, we hope to make you feel valued and understood. Our nurturing aged care at-home services promote emotional wellbeing to uplift your quality of life.
      [{internal_name=Internal Name, manual_cta={cta_icon={alt=null, loading=lazy, size_type=auto, src=}, cta_link={url={type=EXTERNAL, content_id=null, href=, href_with_scheme=}, open_in_new_tab=false, no_follow=false, sponsored=false, user_generated_content=false, rel=}, cta_style=button}}]
      Our latest articles

      Our latest articles on home care

      FAQs

      FAQs

      Why choose Wesley Home Care?

      At Wesley Mission, we’re driven by purpose not profits, so every decision we make has your wellbeing at its heart. When you choose us, you’re getting more than services - you’ll benefit from personalised care that adapts to your changing needs.

       

      Our experienced team brings together professional expertise with genuine human connection. Through our home care services, we’ll be your personal support crew in living well, enhancing your life with every thoughtful detail and respectful interaction as we help you live life on your terms.  

      What types of Support at Home packages are available?

      There are four main types of Support at Home services:

      1 Clinical support services include nursing care, restorative care and health therapies.

      2 Independence services provide personal care, carer respite and assistance with activities for social connection.

      3 Everyday living services centre around general help around your home and garden, and include the preparation of meals.

      4 Short-term support services include providing home modifications and the provision of equipment to help you remain in your home. Restorative care is also included, as is end-of-life support.
      Who pays for Home Care Packages?
      The government pays for most of the in-home aged care services in Australia. You may be asked to contribute towards your care costs, but only if you can afford it. We’ll discuss any fees with you and make sure you agree on the cost before we provide services. You can be confident there’ll be no surprises.
      Can I get an interpreter?

      If you speak a language other than English, you can call the Translating and Interpreting Services (TIS) on 131 450. They’re available 24 hours a day, 7 days a week and cover more than 100 languages.

       

      Or, you can call the National Contact Centre on 1800 200 422 between 8am and 8pm on weekdays or between 10am and 2pm on Saturdays. They will organise an interpreter through TIS to support our contact centre.

       

      My Aged Care has information on at-home aged care services in a number of languages.

      What if I have a hearing or speech impairment?
      You can contact My Aged Care through the National Relay Service. Just visit the National Relay Service website to choose your access point and ask for My Aged Care on 1800 200 422.
      Where can I get more information about home care?
      Speak to our home care services team and we’ll be happy to answer any questions you may have. Call us on 1300 086 906 during business hours.
      When to consider home care for seniors?
      Home care assistance is an excellent solution for seniors when daily tasks become difficult to fulfil or safety concerns arise. Using this home care support allows you to maintain your independence, comfort and a familiar environment in your own home.
      Who is eligible for Support at Home in Australia?
      Eligibility for support services at home applies to older Australians in need of daily assistance. This eligibility is determined through an assessment by My Aged Care. At Wesley Mission, we can provide you with valuable guidance throughout this process.
      What is a Home Care Package (HCP)?

      The Home Care Package (HCP) program, now replaced by the Support at Home program, is a government-subsidised initiative that offers coordinated support services for elderly Australians whose care needs are complex. It's primary aim is to support older individuals to remain living in their homes safely and independently.

      What is the Commonwealth Home Support Program (CHSP)?
      CHSP is a government-funded initiative that provides subsidised support for older Australians seeking basic in-home care. This program helps you with daily tasks at home to support your independence. If you have more complex needs, the Support at Home program may be more suitable.  

      The Commonwealth Home Support Program (CHSP) will transition to Support at Home, but not before 1 July 2027.  

      Not sure what funding and support are right for you? Our experienced care consultants can guide you through the process. 
      What is included in home care services?
      Our services include a wide range of options such as personal care, cleaning, nursing and transport. Each service is customised to meet your unique needs and lifestyle to make sure you receive the correct level of support and assistance you require.
      []
      Get started

      How can we help your home care journey?

       

      We've developed a comprehensive guide to help you navigate the new home care program - Support at Home. Complete our form and we'll email you the guide. If you have an immediate need for services, we can arrange a call back.

      New to home care
      Just exploring? We'll walk you through everything – what's available, how it works and how to get support.
      Assessed and waiting
      Already assessed but on a waitlist? We have some helpful resources and contacts to support you while you wait. If you want private care in the interim, please ask us 1300 086 906.
      Assigned a package
      Do you have a referral code? We can begin your care plan and match you with a carer right away.
      Thinking of switching
      Not happy with your current provider? We'll make the switch simple and handle the paperwork. 
      []

      Complete the form below to receive our guide

        Take the next step

        Already a client?

         

        For expert advice or to make changes to your current supports, please contact us at 1300 086 906.

          Our regional offices

          Blacktown - Home Care
          Phone:
          1300 086 906
          Grafton - Home Care
          Phone:
          1300 086 906
          Hurstville - Home Care
          Phone:
          1300 086 906
          Maclean - Home Care
          Phone:
          1300 086 906

          Related Services

          Retirement Living | Communities | Secondary Image 1
          Independent Retirement Living
          Independent Retirement Villages for those 55 and over.
          iStock-1355253856 (1)
          Home modifications
          Providing expert Home Modification services to  older Australians so they can stay at home.
          Seniors | School for Seniors | Secondary Image 4
          School for seniors
          Learn new skills, stay socially active, and enjoy a supportive, flexible learning environment.
          Seniors | Wesley. Care Finder | Secondary Image 1
          Aged Care Finder
          Intensive support to help older people access aged care services. 
          []