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Complete course guide

Wesley Training provides a wide range of high quality training programs for students and employees to help you develop your skills, create employment opportunities and build your career.

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You could be eligible for Smart and Skilled funding

Smart and Skilled is a reform of the NSW Vocational Education and Training (VET) system. It helps people in NSW get the skills they need to find a job and advance their careers.

To find out if you are eligible contact Wesley Training or visit the Smart and Skilled website.

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Certificates and diplomas

Our certificates and diplomas are nationally recognised VET qualifications delivered through Wesley Vocational Institute RTO Code: 90091

CHC33021 — Certificate III in Individual Support (Ageing)

15 units – 9 Core, 6 Electives

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. 

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. 

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. 

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. 

CHC43015 — Certificate IV in Ageing Support

18 units – 15 Core, 3 Electives

This training course reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

BSB20120 – Certificate II in Workplace Skills

This training course reflects the role of individuals who have not yet entered the workforce and are developing the necessary skills in preparation for work.

These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

BSB30120 – Certificate III in Business

This training course reflects the role of individuals in a variety of Business Services job roles.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

BSB40320 – Certificate IV in Entrepreneurship and New Business

This training course reflects the role of individuals establishing or operating a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.

These individuals use well-developed skills and a broad knowledge base to solve a range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others and have responsibility for the output of others.

BSB40520 – Certificate IV in Leadership and Management

This training course reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.

BSB50420 – Diploma of Leadership and Management

This training course reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They may plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

CHC22015  — Certificate II in Community Services

9 units—5 Core, 4 Electives

This training course may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

CHC32015 — Certificate III in Community Services

12 units—5 Core, 7 Electives

This training course reflects the role of entry-level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

CHC42021 — Certificate IV in Community Services

15 units—7 Core, 8 Electives

This training course reflects the role of community service workers who design and deliver person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.

CHC52021 — Diploma of Community Services

20 units—12 Core, 8 Electives

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. 

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. 

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination. 

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency. 

CHC33021 — Certificate III in Individual Support (Disability)

110 units—9 Core, 6 Electives

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. 

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. 

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. 

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. 

CHC43121 — Certificate IV in Disability Support

10 units—7 Core, 3 Electives

This qualification reflects the role of individuals in a range of community settings and peoples’ homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work according to and may contribute to an individualised plan, and work without direct supervision. They may be required to supervise and/or coordinate a small team. 

Entry Requirements 

Completion of: CHC33021 Certificate III in Individual Support (Disability) 

OR

Completion of: CHC33015 Certificate III in Individual Support (Disability) 

OR 

Completion of: CHC30408 Certificate III in Disability PLUS the CHCSS00125 Entry to Certificate IV in Disability Support Skill Set. 

SIT20322 – Certificate II in Hospitality

This training course reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

CHC43415 — Certificate IV in Leisure and Health

17 units – 10 Core, 7 Electives

This training course reflects the role of workers participating in the design, implementation and evaluation of leisure, health activities and programs for clients in one or more sector areas. Workers may be in residential facilities and/or in community agencies and day centres, completing specialised tasks and functions in relation to leisure and health. While workers are responsible for their own outputs, work is carried out under direct or indirect supervision within defined organisation guidelines.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

CHC43315  — Certificate IV in Mental Health

15 units—11 Core, 4 Electives

This qualification reflects the role of workers who provide self-directed recovery oriented support for people affected by mental illness and psychiatric disability. Work involves implementing community based programs and activities focusing on mental health, mental illness and psychiatric disability. Work is undertaken in a range of community contexts such as community based non-government organisations; home based outreach; centre-based programs; respite care; residential services, rehabilitation programs; clinical settings; or supporting people in employment. Work is carried out autonomously under the broad guidance of other practitioners and professionals.

To achieve this qualification, the candidate must have completed at least 80 hours of work as detailed in the Assessment Requirements of units of competency.

Wesley Vocational Institute also offers short courses in Mental Health training.

Learn more about our short courses

CHC43215 — Certificate IV in Alcohol and Other Drugs

17 units—12 Core, 5 Electives

This qualification reflects the role of entry level workers who provide services and interventions to clients with alcohol and other drugs issues and/or implement health promotion and community interventions. Work in undertaken in contexts such as community based organisations, withdrawal services, residential rehabilitation services and outreach services under the guidance of other practitioners and professionals, with limited responsibility and within established parameters.

CHC42315 — Certificate IV in Chaplaincy and Pastoral Care

13 units—9 Core, 4 Electives

This qualification reflects the role of chaplains and/or pastoral and spiritual care workers who provide ongoing ethical, moral and spiritual support to clients using a person-centred approach.

Workers operate within the guidelines and practices of their organisation and within the professional and ethical standards of their relevant association. The development of self-awareness and identity underpin effective work in pastoral and spiritual care and are developed over time, through professionally supervised practice and mentoring.

Work may take place in a range of contexts, including schools, community outreach and local churches in a paid or volunteer capacity. Work in these roles may also require commissioning from a recognised religious institution.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

CHC51015 — Diploma of Counselling

17 units—13 Core, 4 Electives

This qualification reflects the role of counsellors, who work with clients on personal and psychological issues using established counselling modalities. They use communication, micro-counselling and interviewing skills and draw on varied counselling therapies to assist clients. At this level, the counsellor will be working in defined and supported counselling roles in established agencies rather than in independent practice.

SIS30619 — Certificate III in Outdoor Leadership

22 units – 9 Core, 13 Electives

Turn your passion for the outdoors into a fulfilling career

The Certificate III in Outdoor Leadership (SIS30619) course is a one year course of study, which provides comprehensive training in a variety of outdoor recreation leadership skills. You’ll learn practical skills in areas such as recreational activity techniques, leadership skills to manage group participation, cohesion, operational logistics, risk and problems.

Delivered just south of Sydney, The Tops Conference Centre is one of the largest providers of adventure based, outdoor activities in Australia. They provide a truly blended delivery environment with access to specialised outdoor learning environments with skilled trainers and assessors and experts in the field of Outdoor Leadership.

Training specialisation:

  • group leadership
  • bushwalking
  • climbing
  • best practice in safety
  • abseiling
  • archery.

More information:

Please contact training@wesleymission.org.au for more information and to register your interest.

This course is delivered by Wesley Vocational Institute, RTO Code: 90091 in partnership with The Tops Conference Centre.

SIR20216 — Certificate II in Retail Services

12 units – 7 Core, 5 Electives

This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

SIR30216 — Certificate III in Retail

13 units – 8 Core, 5 Electives

This training course reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

Short courses and workshops

CHCSS00141 — Child Protection Skill Set

This course provides a set of skills for undertaking child protection functions in a variety of roles in the community services sector. Work may involve providing support to children, families or communities.

This skill set consists of four accredited units:

  • CHCPRT025 Identify and report children and young people at risk
  • CHCPRT026 Support the rights and safety of children and young people
  • CHCPRT027 Work collaboratively to maintain an environment safe for children and young people
  • CHCMHS007 Work effectively in trauma informed care.

CHCSS00123 – Dementia Support

This course provides a set of skills for work supporting people with dementia.

This skill set consists of two accredited units:

  • CHCAGE011 Provide support to people living with dementia
  • CHCCCS044 Follow established person-centred behaviour supports.

In Charge of My Money

Wesley Financial Literacy Education Program’s In Charge of My Money is an important component of life skill-building. It enables learners to gain skills and confidence to make informed and effective money management decisions.

Learn more and register here

HLTAID009 – Provide cardiopulmonary resuscitation

This course describes the skills and knowledge required to perform cardiopulmonary resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) Guidelines. This unit applies to all workers who may be required to provide CPR, in a range of situations, including community and workplace settings.

HLTAID011 – Provide First Aid

Duration: 2 days (1-day individual pre-work and 1-day class-based training)

This course will give you the skills and knowledge required to provide First Aid response, life support, management of casualties, the incident and other first aiders, in a range of situations, including the home, workplace or within the community until the arrival of medical or other assistance.

Older Person Mental Health First Aid

The 12-hour Older Person Mental Health First Aid course is for any interested adult, particularly those who work with, live with or care for older people, including families and carers.

You will learn how to assist a person aged 65+ who may be experiencing a mental health problem or mental health crisis until appropriate professional help is received or the crisis resolves, using a practical, evidence-based action plan.

Wesley Work Readiness Workshop

A fun and interactive one day program designed for people to gain soft skills and confidence to flourish in the workplace. Tailored to suit people new to the workforce and those returning after a long break.

Participants will gain and be able to demonstrate the top 10 soft skills valued by Australian employers.

The workshop is delivered in three topics:

  • Communication
  • Tasks
  • Feedback

CHCSS00067 — Administer and Monitor Medication Skill Set

This skill set is ideal for people working in various care and support roles in the community services or health sector who wish to develop skills in the administration and monitoring of medication. It consists of two accredited units:

HLTAAP001 Recognise healthy body systems
HLTHPS007 Administer and monitor medication


CHCSS00070 — Assist Clients with Medication Skill Set

This skill set is ideal for people working in various care and support roles in the community services or health sector who wish to develop skills required to provide support for a person to self-administer medication. It consists of two accredited units:

HLTAAP001 Recognise healthy body systems
HLTHPS006 Assist clients with medication

Mental Health First Aid

Duration: 2 days

Cost: Contact us on 1800 676 039

This course provides you with the education to provide first aid to someone developing a mental health problem or in a mental health crisis. The first aid is given until appropriate professional treatment is received or until the crisis resolves.

Course participants learn about the signs and symptoms of the common and disabling mental health problems, how to provide initial help, where and how to get professional help, what sort of help has been shown by research to be effective, and how to provide first aid in a crisis situation.

Youth Mental Health First Aid

Duration: 2 days
Cost: Contact us on 1800 676 039

This course provides adults with the knowledge of how to assist adolescents who are developing a mental health problem or are experiencing a mental health crisis. Course participants learn about adolescent development, the signs and symptoms of the common and disabling mental health problems in young people, how/where to get help when a young person is developing a mental illness, and how to provide first aid in a crisis situation.

Older Person Mental Health First Aid

Duration: 2 days
Cost: Contact us on 1800 676 039

This course will teach you how to assist a person aged 65+ who may be experiencing a mental health problem or mental health crisis until appropriate professional help is received or the crisis resolves, using a practical, evidence-based Action Plan.

Community – Wesley LifeForce Suicide Prevention Training

Our suicide prevention workshops are based on the latest research in suicide prevention and are designed to help people identify the signs that someone may be at risk of suicide and educate them on how to respond.

Community members are welcome to attend. Clinical and/or previous mental health training is not essential to attend the course. Full-day and half-day workshops are available. Please note that workshops may not be suitable for those recently bereaved by suicide.

Workshop outcomes

  • understand risk and protective factors
  • how to identify the warning signs that someone may be at risk of suicide
  • how to ask directly about suicide intent.
  • understand what local and national support and resources are available to support a person at risk.

Upcoming workshops

Healthcare workers – Wesley LifeForce Suicide Prevention Training

Wesley LifeForce has developed tailored suicide prevention training for a range of healthcare professionals.

  • general practitioners and practice nurses
  • general practice office staff
  • relationship counsellors
  • aged care nurses
  • aged care workers.

Click below for more information about the training and CPD hour eligibility.

Healthcare workers training

Mental Health in the Workplace

People living with a mental health condition are often reluctant to disclose the information because of the stigma attached. In the workplace, this can cause increased absenteeism and loss of productivity. Mental Health and Resilience in the Workplace is a training program to raise awareness of mental health issues in the workplace, foster open communication and enhance mental health and resilience.

The program can be offered as a one day workshop or as three two-hour sessions to cover each of the modules.

Wesley LifeForce Suicide Prevention

Designed to teach employees how to support someone who is going through a tough time, identify the signs that someone may be at risk of suicide and outline the appropriate action to take.

Full-day and half-day workshops provide participants with opportunities to practice the intervention strategy. Clinical and/or previous mental health training is not needed to take part in the course. The program is designed to assist individuals to support work colleagues, family and friends—or anyone at risk of suicide.

Wesley Vocational Institute is a Registered Training Organisation (RTO) through the national training authority, the Australian Skills Quality Authority (ASQA). Our RTO code is 90091. Our New South Wales RTO ID is 320418.