Details
Event management and internal customer service role
- Be part of a dedicated People & Culture team
- Full-time hybrid role
- Based in north-west Sydney
About Wesley Mission
Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing services in Sydney and NSW ranging from child and family care, counselling, disability services, aged care, homeless services, employment, training and education.
Our Vision is “… doing all the good we can because every life matters”.
About Wesley Learning & Development
The Learning & Development team is part of Wesley People & Culture. We provide orientation and education programs for staff, volunteers and managers. It is our team’s mission to give all new starters at Wesley Mission an engaging onboarding experience.
Who we’re looking for
You are a well-organised administrator specialising in events management to organise and execute learning events and programs. You enjoy coordinating people, place and resources to come together for training and development.
You have the ability to work with information systems and learning management systems that assist with event planning, tracking participation, and keeping records of training data.
You enjoy being the customer service point of contact for a corporate support service responding to queries and requests from staff and managers. You enjoy working with a wider team of ‘people & culture’ professionals in organisational development, human resources, health, safety and wellbeing.
You can delegate work and supervise part-time administrative staff and volunteers to accomplish your work. Your role includes coaching and supervising these team members to achieve your goals. You are able to define their responsibilities and support them to achieve high quality program delivery.
See the position description linked to this advertisement for more details about the role.
Selection criteria:
Essential:
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experience managing events of diverse scope and scale
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experience planning and coordinating a calendar of programs
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experience in customer service roles
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experience working in a high volume, fast-paced environment with a variable workload and competing demands
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strong delegation and collaboration skills
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high level of verbal and written communication skills
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proficient Microsoft Office skills
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current NSW driver’s licence and car
Desirable skills/knowledge and qualifications:
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experience working in a learning and development environment
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experience with learning and development management systems
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experience working in for-purpose or cause related organisation
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experience supervising staff and volunteers
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qualifications in Event Management, Business Administration, Human Resources or Training & Assessment
The benefits
You will have the opportunity to be part of a supportive team, develop your career and access a range of benefits, including:
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professional development opportunities
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salary packaging (reduces your tax and increases your take home pay)
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study leave and financial assistance
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discounted gym membership through Fitness Passport
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other retails discount benefits though Blue Card
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career pathways in Learning & Development and associated Human Services roles
How to apply
Please send your resume and a cover letter addressing the selection criteria listed in the position description. For further information or to apply, please email john.swinburn@wesleymission.org.au
Wesley Mission is a Christian organisation requiring all staff to affirm its values and Code of Conduct.
We are committed to providing an environment in which children can feel safe and valued. The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.
