Leaving Violence Senior Caseworker

The Senior Caseworker role ensures that the families we serve receive appropriate and quality services and that, with them, we do all we can to make sure their next moves are free from fear or violence.

Details

Wesley Specialist Homelessness Services

  • full-time position
  • based in Liverpool LGA
  • November start

 

About us 

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services. 

Our Vision: “driven to do good because every life matters.”

 

About the role 

An opportunity exists for an experienced, motivated and teachable person to join our new team delivering emergency accommodation and support services for women and their children leaving violence in South-West Sydney.

The role ensures that the families we serve receive appropriate and quality services and that, with them, we do all we can to make sure their next moves are forward and free from fear or violence.

This is a demanding but rewarding role, requiring initiative, resilience, collaboration, creativity and genuine compassion. It will involve work from our site as well as in partner organisations and homes of people we support. It will work closely with health, police, Department of Communities & Justice, schools and other community services and organisations. It will require travel across the districts in which we deliver services.

The role is both site-based and mobile.  It will include earlier starts or later finishes, a share of on-call responsibilities, and may include occasional require availability on weekends and public holidays. 

 

Essential Criteria

Please note: due to the client-group this role serves, we will only be considering female applicants (Sex Discrimination Act 1984 Section 30)

  • willingness to contribute generously to all the hands-on activities required to make our site and service function day-to-day and to ensure that families are served and their support needs are met
  • qualifications, substantial experience and expertise relevant to the provision of quality accommodation, care and supportive services especially in settings supporting families leaving violence
  • sound understanding of homelessness and domestic and family violence, and an ease in providing warm and credible empathy, assurance and safety to people who are experiencing or who have experienced it
  • sound ability to articulate a practice framework that is family and survivor-centred, trauma informed, culturally competent and respectful of diversity – and the role of case management in supporting resilient, safe and healthy families
  • knowledge and experience relevant to responding to children at serious risk of harm
  • sound communication skills and administrative competencies – computer literacy, documentation, data collection etc
  • proven ability to perform in complex and challenging community welfare settings – flexible and creative approaches to work, matched with tested personal attributes such as resilience, patience, initiative, compassion and commitment to self-care
  • ability to embrace Wesley Mission’s values and to work within its codes of ethics and conduct – and to work respectfully alongside the mission and values of partner organisations.

 

Desirable criteria

  • sound local, sector or organisational knowledge
  • sound knowledge of sector practice guidelines, information systems and outcome measures
  • knowledge of surveillance and other risks relevant to leaving violence.

 

Closing date

Sunday, 12 October 2025.

 

Remuneration

Salary and employment conditions are in accordance with the Social, Community, Home Care and Disability Services Industry Award 2010, with generous salary packaging opportunities.

 

Apply now

Please submit a copy of your CV/resume and a cover letter addressing all the selection criteria described above.

For further information, or to submit an application, please contact:

Rania Ndayra

Phone: 0400 957 499

Email: rania.ndayra@wesleymission.org.au

 

Wesley Mission is a Christian organisation requiring all staff to affirm its values and Worker code of conduct. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number) Aboriginal and Torres Strait Islander people are encouraged to apply.

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Who we are

We’ve been caring for the community for over 200 years.

 

Our services uplift children, families, older Australians, people with disability and those needing pathways out of homelessness, addiction, mental health challenges and financial hardship. We’re unwavering in our support for Australians and Australian communities – and together, we do more good.