First, fill out this form to request assistance, and we'll take it from there.
Helping those in times of need so no one has to struggle alone.
When the bills keep coming and you’re struggling financially, it can feel like there's nowhere to turn.
Wesley Emergency Relief offers short-term, practical help for individuals and families across New South Wales who are doing it tough. With emergency relief, you can cover the essentials and take a breath.
Help is free, and you don't have to face this alone.
What is emergency relief?
Emergency relief is immediate, practical support for people facing financial hardship. It can include food vouchers and utility bill assistance, along with help to buy other essential items.
It's there to steady you through a hard moment, and to help you avoid the next one. Emergency relief aims to prevent future financial crises, not just ease the one in front of you. That's why we can also connect you with free financial counselling through our wider financial wellbeing services.
Emergency relief typically comes from local emergency services, governments, non-government organisations (NGOs) and community groups. As a not-for-profit NGO, Wesley Mission delivers emergency relief in partnership with community organisations right across New South Wales.
Who Wesley Emergency Relief is for
Wesley Emergency Relief supports individuals and families experiencing financial hardship, including:
- People struggling to pay bills like rent and utilities, or at risk of falling behind
- Anyone who can't cover essential groceries and everyday items
- People in financial distress, or at risk of financial instability after an unexpected event such as illness or job loss.
If that sounds like what you're going through, you may be eligible for support.
How to get help
Getting started with Emergency Relief is simple. Here's how it works:
Step 1
Fill out the form
Step 2
Eligibility assessment
This form will ask you to enter your postcode to see whether support is available where you live.
Step 3
Application submission
If you're in an eligible area, complete the application form and share a few documents that confirm your identity and circumstances.
Step 4
Confidential chat
One of our Emergency Relief team will contact you for a short, confidential assessment covering your current budget, income and expenses.
Step 5
Vouchers sent upon approval
Once you're approved, we'll get help to you quickly, with food vouchers usually sent within 24 hours.
What support you can receive
Once your assessment is complete, Wesley Emergency Relief can help eligible individuals with food vouchers and other basic essential items, based on your needs. Food vouchers are generally sent within 24 hours. Times for other essentials can vary, depending on our suppliers' order and delivery times.
Worried about bills like electricity or gas? Our financial wellbeing team can talk through your options and help you find a way forward.