Financial wellbeing support

Wesley Financial Counselling

Offering free and non-judgmental support to help you take control of your finances.

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    Who it's for

     

    Wesley Financial Counselling is designed to help anyone:  

     

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      Facing financial hardship or increased debt
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      Requiring assistance to understand and manage budget
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      Worrying about bills piling up
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      Who is at risk of not being able to pay an essential bill
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      Or is unsure about their legal responsibilities with debt.

    Our support services

    When you contact a Wesley Financial Counsellor, you can expect compassionate, personalised support. Here’s what we provide:
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    Personalised budgeting
    We’ll work with you to develop a realistic budget that gives you a clear view of your financial situation.
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    Informed guidance

    We’ll walk you through your options for addressing financial challenges, empowering you with the information to make confident choices.

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    Financial fact sheet
    Learn more about common financial challenges and solutions.
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    Advocacy and negotiation
    Our counsellors can advocate on your behalf with creditors, government agencies, and other parties, making the process less stressful.
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    Outcomes

    Our financial counselling aims to help those struggling with day-to-day expenses by:
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    Providing guidance and practical strategies.
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    Offering the support you need to move forward with confidence, by providing guidance from financial counsellors.
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    Assisting those facing financial challenges to break free from debt and gain financial independence.
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    How to access support

    FAQs

    What is a financial counsellor?

    A Financial counsellor is a free, independent professional. Someone who’s non judgmental, empathic and a problem solver. They help people who are experiencing financial difficulty. They will lay out what options are available.

     

    Financial Counsellors incorporate some financial, business and accounting skills and perhaps provide advice, listen to your stories and work alongside you. Financial Counsellors are there to walk alongside people, to look at what is important to them and to help them navigate the way forward. 

    Am I eligible?

    If you are struggling with managing your finances or find that you are spending more than to earn, Wesley Mission’s financial counsellors, will be able to sit with you and develop a plan to reduce your financial stress.

    What support can I receive?

    Wesley Mission Financial Counsellors can help you to:

    - develop a budget,

    - develop financial strategies to help you manage your finances more effectively

    - advocate with creditors on your behalf

    - assist to implement payment plans with creditors.

    - check that you are receiving correct payments and entitlements.

    - Assist with referrals to address other needs.

     

    Financial counsellors do not provide financial aid but can refer to other services loke emergency relief

    Will I need to provide personal information and who has access to this?

    During the assessment phase you will be asked to provide supporting documentation in order to verify your identity and current circumstances.

     

    All personal details are stored securely and are only accessible to relevant financial counselling staff.

    What should I do if I receive demand letters, disconnection letters, or legal notices relating to debts or outstanding bills.

    Reach out to our Financial counselling team immediately and book an appointment. Our Financial Counsellors will assist with navigating next steps.

    Our locations

    Sydney - Financial Counselling
    Fairfield - Financial Counselling (General & Gambling-Related)
    Wyoming - Financial Counselling (Gambling-related)
    Phone:
    1300 827 638
    Port Macquarie - Financial Counselling
    Newcastle West - Financial Counselling
    Bella Vista - Financial Counselling
    Taree - Financial Counselling
    Sutherland - Financial Counselling (General & Gambling-Related)
    North Ryde - Financial Counselling (General & Gambling-Related)
    Phone:
    1300 827 638
    Narrabeen - Financial Counselling (Gambling-related)
    Phone:
    1300 827 638
    North Sydney - Financial Counselling (Gambling-related)
    Phone:
    1300 827 638
    Maroubra - Financial Counselling
    Phone:
    1300 827 628