Financial Counselling

Who it's for

Wesley Financial Counselling is designed to help anyone:

Facing financial hardship or increased debt
Requiring assistance to understand and manage budget
Worrying about bills piling up
Who is at risk of not being able to pay an essential bill
Or is unsure about their legal responsibilities with debt.

Our support services

When you contact a Wesley Financial Counsellor, you can expect compassionate, personalised support. Here’s what we provide:

We’ll work with you to develop a realistic budget that gives you a clear view of your financial situation.

We’ll walk you through your options for addressing financial challenges, empowering you with the information to make confident choices.

Learn more about common financial challenges and solutions.

Learn more

Our counsellors can advocate on your behalf with creditors, government agencies, and other parties, making the process less stressful.

Outcomes

Our financial counselling aims to help those struggling with day-to-day expenses by:

FAQs

What is a financial counsellor?

A Financial counsellor is a free, independent professional. Someone who’s non judgmental, empathic and a problem solver. They help people who are experiencing financial difficulty. They will lay out what options are available.

Financial Counsellors incorporate some financial, business and accounting skills and perhaps provide advice, listen to your stories and work alongside you. Financial Counsellors are there to walk alongside people, to look at what is important to them and to help them navigate the way forward.

Am I eligible?

If you are struggling with managing your finances or find that you are spending more than to earn, Wesley Mission’s financial counsellors, will be able to sit with you and develop a plan to reduce your financial stress.

What support can I receive?

Wesley Mission Financial Counsellors can help you to:

- develop a budget,

- develop financial strategies to help you manage your finances more effectively

- advocate with creditors on your behalf

- assist to implement payment plans with creditors.

- check that you are receiving correct payments and entitlements.

- Assist with referrals to address other needs.

Financial counsellors do not provide financial aid but can refer to other services loke emergency relief

Will I need to provide personal information and who has access to this?

During the assessment phase you will be asked to provide supporting documentation in order to verify your identity and current circumstances.

All personal details are stored securely and are only accessible to relevant financial counselling staff.