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Wesley Services for Seniors

Aged Care Volunteer Visitors

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Who it's for

 

Wesley Aged Care Volunteer Visitors supports older Australians who may feel isolated and would benefit from regular social interaction. This program is designed for: 

  • Seniors living independently at home. 
  • Residents in aged care facilities. 
  • Older adults experiencing loneliness or reduced social contact. 
  • Individuals seeking meaningful companionship through shared activities. 

 

 

This service is free of charge for:  

 

  • Seniors who receive government-subsidised residential aged care or  
  • Those that have a Home Care Package (including older people who are approved and on a waiting list). 

    Who can we support

     

    Currently, we offer this service in following regions of New South Wales:

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    Northern Region
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    Inner West Region
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    South West Region
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    Western Region
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    Central Coast
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    The Hunter
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    Lake Macquarie
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    Taree
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    If you live outside the regions listed above, visit the Australian Government’s Aged Care Volunteer Visitor Scheme (ACVVS) website by clicking here. 

    Our support services

    Wesley Aged Care Volunteer Visitors focuses on building meaningful relationships and fostering emotional well-being through:
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    Regular friendly visits
    Volunteers provide companionship by spending quality time with older individuals, engaging in conversations, and participating in shared hobbies or interests.
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    Personalised matching

    Seniors are paired with volunteers based on common interests and preferences, ensuring enjoyable and rewarding interactions.

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    Flexible scheduling
    Visits are tailored to the individual’s needs, offering consistency and reliability in building connections.
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    Emphasis on inclusivity
    Promoting connection and belonging for all participants, regardless of their background or circumstances.
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    Outcomes

     This program delivers significant benefits to participants by: 
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    Reducing social isolation
    Building lasting relationships that create a sense of belonging.
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    Improving mental and emotional well-being
    Offering a source of joy and companionship to brighten their day.
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    Creating stronger community ties
    Encouraging social inclusion and connectedness.
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    How to access support

    Accessing the Wesley Aged Care Volunteer Visitors program is simple. To access this service, please:
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    Step 1
    Check availability
    Search your postcode using our tool to see if you can access support.
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    Step 2
    Contact us
    Complete our form or call our team on 0429 044 149 to speak to our dedicated team.
    Get started
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    How to volunteer to visit seniors

    Become a part of the Wesley Aged Care Volunteer Visitors program as a volunteer by:
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    Giving your time
    Build a meaningful connection with an older adult through regular visits.
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    Sharing activities
    Engage in conversations, play games, or explore shared hobbies to enrich someone’s life.
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    Making a difference
    Brighten the day of someone who may feel isolated or lonely.
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    FAQs

    How do you know the person visiting me is safe?
    Your safety is our priority. A full national police check and personal reference checks are undertaken on every volunteer visitor before they’re matched with an older person. 
    What do I do if I feel my Wesley Aged Care Volunteer Visitor isn’t a good match for me?
    If you feel your aged care volunteer visitor or the service isn’t right for you, please contact your Wesley Aged Care Volunteer Visitors Coordinator. 
    Can I ask my visitor to do chores or run errands for me?
    No, your aged care volunteer visitor is there to provide companionship and social support. If you require assistance with housework or attending appointments, please speak with your care provider.  
    What happens if I am sick or not up for a visit?
    You can communicate your needs directly with your aged care volunteer visitor. Alternatively, you can contact your Wesley Aged Care Volunteer Visitors Coordinator or care provider. 
    Who do I contact if I have an issue, feedback or complaints?
    We value your feedback. If you have comments or complaints about your volunteer visitor or the service, please contact your Wesley Aged Care Volunteer Visitors Coordinator

    Get in touch

    To volunteer or learn more, get in touch:  
    Contact us
    Call our team on 1800 931 107 to speak to our dedicated team.
    Email
    Get in touch by sending an email to volunteer@wesleymission.org.au
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