Financial Counsellor | GambleAware

Wesley GambleAware (Family & Counselling Services)

  • part-time position (3 days)
  • based in Gosford
  • competitive remuneration package (depending on experience) with generous salary packaging benefits
  • leading NFP organisation making a difference in the community.

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

About the program

Wesley Mission GambleAware program provides a stepped, multimodal, individualised approach to supporting individuals impacted by gambling as well as those who are at risk of developing harmful gambling behaviours.

About the role

We are looking for outstanding Financial Counsellors who will deliver comprehensive and specialist financial counselling support to address the immediate financial distress caused by harmful gambling. This is a flexible and dynamic role that looks holistically at the client’s situation and provides a doorway into wrap around support services to ensure a collaborative approach is adopted.

All staff at Family & Counselling Services work hard to develop and maintain harmonious working relationships in an autonomous-supportive work environment where they are all trained to be the best in their field.

Essential Criteria

  • Diploma of Financial Counselling;
  • accredited, or working towards, member of the Financial Counsellors Association of NSW (FCAN);
  • experience providing counselling face-to-face, over the phone and via digital platforms;
  • understanding the importance of family and community eco systems;
  • willingness to provide outreach counselling services;
  • experience and knowledge working from a trauma-informed approach;
  • experience working closely with vulnerable clients in a non-judgemental manner;
  • successful applicant will need a Working with Children’s Check & National Criminal Record Check.
  • fully vaccinated against COVID-19.

Desirable Criteria

  • an interest in and knowledge of problem gambling issues, domestic violence, substance abuse, mental health, grief and loss;
  • experience and competence in delivering financial literacy programs;
  • FCAN recognised peer supervisor.  


Salary and employment conditions are in accordance with the Social, Community, Home Care and Disability Services Award, Level 5.

Closing date

Friday 18th November.

Apply now

Please find an Application Pack, including Position Description attached.

Contact: Claire Raitt


Phone: 02-47239277

Please email your current resume and a two-page cover letter addressing the criteria and why you are interested in this role and what you can bring to our team by Friday 28th October. Please include the completed Wesley Mission Application for Employment.

Wesley Mission is a Christian organisation requiring all staff to affirm its values and Worker code of conduct. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.

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