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Other services

The contact information below will help to connect you with each of the services when you need them. We want to make sure that you’ve got all the support you need.

WelcomeMat 

WelcomeMat is a website that lists a variety of affordable housing properties that are available.

Tenants’ Unions of NSW

A non-government organisation set up to help tenants and other renters in New South Wales.

Housing Appeals Committee:1800 629 794 or (02) 8741 2555

An independent agency that helps people who are unhappy with decisions made by social housing providers.

Health Direct Australia:1800 022 222        

A free, safe, practical health information and advice service, supported by the Australian government.   

My Health Record:1800 723 471

A secure online summary of your health information and history that is controlled by you.

Relationships Australia: (02) 9418 8800 or 1300 364 277

A leading provider of relationship support services for individuals, families and communities.

Carers Australia: 1800 242 636

Short-term counselling, and emotional and psychological support services for carers and their families. 

Parent Line NSW: 1300 1300 52

Toll free, 24 hour telephone information, counselling and referral service for all NSW parents of children aged 0 – 18 years. Operates 7 days (including public holidays).

Alcoholics Anonymous: (02) 9799 1199

Family Drug Support: (02) 9818 6166 or 1300 368 186

Narcotics Anonymous: (02) 9212 3444

1800 Respect: 1800 737 732

National sexual assault, domestic family violence counselling service.

Kids Helpline: 1800 551 800

Lifeline: 13 11 14

Lifeline’s telephone crisis support is available 24 hours a day, seven days a week for the cost of a local call (mobile phone calls are free of charge). If you or someone you know are in danger, please call emergency services by dialling 000.

1800 RESPECT | 1800 737 732

National support and counselling line for sexual assault and domestic family violence. If you or someone you know are in danger, please call emergency services by dialing 000.

https://www.1800respect.org.au

ALCOHOLICS ANONYMOUS HELPLINE | 1300 222 222

National sexual assault and domestic family violence counselling service.

https://aa.org.au/

BEYOND BLUE | 1300 22 4636

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

https://www.beyondblue.org.au/

CARERS AUSTRALIA | 9280 4744

Short-term counselling, and emotional and psychological support services for Carers and their families.

https://www.carersaustralia.com.au/

CHILD ABUSE PREVENTION SERVICES | 132 111

CAPS works to prevent child danger and maltreatment, to ensure all children are safe and supported.

https://www.capsau.org/

DAMEC (DRUG AND ALCOHOL MULTICULTURAL ETHNIC CENTRE) | 02 9699 3552

DAMEC works to reduce the harm associated with the use of alcohol and other drugs within culturally and linguistically diverse communities in New South Wales.

https://www.damec.org.au/

DOMESTIC VIOLENCE LINE | 800 656 463

The NSW Domestic Violence Line provides counselling and referrals to women experiencing domestic and family violence.

https://www.facs.nsw.gov.au/domestic-violence/helpline

FAMILY DRUG SUPPORT | 1300 368 186

A service providing non-judgmental drug and alcohol support and information across Australia.

https://www.fds.org.au/

FREE INTERNET BASICS DROP-IN SESSIONS

Reserve a computer at Ashfield Library, Marrickville Library or the Pavilion with these free drop-in sessions.

Internet Basics

HEALTH DIRECT AUSTRALIA | 1800 022 222

A free, safe, practical health information and advice service supported by the Australian government.

https://www.healthdirect.gov.au/

HOUSING APPEALS COMMITTEE | 1800 629 794 or 02 8741 2555

An independent agency that helps people who are unhappy with decisions made by social housing providers

https://www.hac.nsw.gov.au/

LAWACCESS NSW | 1300 888 529

LawAccess NSW can provide legal information and a referral to the most appropriate follow-up legal service. In some cases, they may provide legal advice over the telephone.

Hours: 9am to 5pm, Monday to Friday.

LawAccess NSW

LIVE LIFE GET ACTIVE

The Burwood class is a free fitness camp open to all members of the public. Active Boxing, Active Yoga, and Active Cross-Training are all available.

Live Life Get Active

MEN’S REFERRAL SERVICE | 1300 766 491

A telephone counselling, information and referral service for men who are using controlling behaviour towards a partner or family member and want to improve.

Men's Referral Service

MENSLINE AUSTRALIA | 1300 789 978

MensLine Australia is a phone and online counselling service for men with emotional health and relationship concerns.

https://mensline.org.au/

MENTAL HEALTH ACCESS LINE | 1800 011 511

Available to everyone in NSW, offering professional help and advice as well as referrals to local mental health services. The service operates 24 hours a day, 7 days a week.

Mental Health Access Line

METRO ASSIST | (02) 9798 1700

Free community services for new migrants and refugees – connect with essential services and other members of the community for family, settlement, tenancy support, and more.

Metro Assist

Suite 1, 260 Liverpool Rd Ashfield NSW 2131

MTC AUSTRALIA | 1800 287 072

Youth programs, assistance with access low- or no-cost education and training, to help you prepare for employment or small business ownership. MTC supports you as you apply for a job or attend an interview.

MTC Australia

MY HEALTH RECORD | 1800 723 471

A secure online summary of your health information and history, with high privacy and safety standards.

https://www.myhealthrecord.gov.au/

NARCOTICS ANONYMOUS | 1300 652 820 or 0488 811 247 (SMS)

A collaborative group of people all facing drug and alcohol addiction together to help each other stay clean.

https://www.na.org.au/multi/

PARENTS LINE | 1300 1300 52

Toll free, 24-hour phone information, counselling and referral service for all NSW parents of children aged 0–18 years. Operates 7 days (including public holidays).

https://www.parentline.org.au/

RELATIONSHIPS AUSTRALIA | 1300 364 277

A leading provider of relationship support services for individuals, families and communities.

http://www.relationships.org.au/

SYDNEY WOMEN’S COUNSELLING CENTRE | (02) 9718 1955

Sydney Women’s Counselling Centre offers free individual counselling for women, assisting with general mental health, alcohol & drug addiction, gambling, and more.

Sydney Women’s Counselling Centre

2 Carrington St, Campsie NSW 2194

THE SALVATION ARMY EMPLOYMENT PLUS | 13 61 23

Job seeker programs and services – helping you make the most of your future by supporting your job application and interview process.

Salvation Army Employment Plus

TENANCY UNION OF NEW SOUTH WALES

A non-government organisation set up to help tenants and other renters in New South Wales.

Tenancy advice: 1800 251 101

The Tenant’s Advice Line above is only available on Mondays (10am – 1pm and 2 – 5pm)

General phone line (not for tenancy advice): 02 8117 3700

https://www.tenants.org.au/

WOMEN’S LEGAL SERVICE NSW | 1800 639 784

Women's Legal Service NSW is a community legal centre providing women across NSW with a range of free legal services.

https://www.wlsnsw.org.au/

VINNIES AND SALVOS

Affordable clothing and other items in small stores all around Australia.

St Vincent de Paul (Vinnies)

Salvation Army (Salvos)

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