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Pay my rent

Rent is due 14 days in advance, and must remain up-to-date to ensure you can stay in the property.

Paying your rent

You can pay your rent in a number of different ways:

  • Centrepay
  • directly into our bank account through EFT
  • directly into our bank account through the bank teller

To change your payment method, contact Wesley Community Housing on 1800 770 602 or [email protected]

Make sure you use the reference code provided to you – this will help us identify your payment and you can also text a copy of the payment to 0403 368 615. All tenants are required to be 14 days in advance with their rent payments, as well as any other amounts owing, as per your Agreement. Failure to do so will put your tenancy at risk. 

What if I can’t pay my rent?

If you’re struggling to pay rent, we want to help.

It’s important to speak with us at Wesley Community Housing before you fall into rent arrears – we can discuss a payment plan to get you back on track. We can also link you with other Wesley Mission services to support you – like food hampers and financial counselling. 

Contact us on 1800 770 602 or [email protected]

My household income has changed

Contact us within 21 days if there has been a change in your household income. We’ll conduct a rent review, and you’ll need to provide current income statements or pay slips for all household members over the age of 18 years.

If your rent has changed as a result of our rent review, you will be provided with a notification and Rent Calculation Report.

For more information and answers to frequently asked questions, see our FAQs page or contact us on 1800 770 602 or [email protected]

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