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Home Care Sector Support and Training

Our courses span accredited and non-accredited training and qualifications in community services such as aged care and disability.

Our Home Care Sector Support and Training program assists organisations that deliver services under the Commonwealth Home Support Program (CHSP) in the New South Wales (NSW) Central Coast and Hunter Valley regions.

We work with service providers and industry stakeholders to build staff capability, and to ensure the aged care sector in these regions has the capacity to meet the current and emerging needs of our shared community.

We offer:

Leadership advice and support to boards and senior leaders

In the Central Coast, Lake Macquarie and Newcastle, we support the boards and senior leaders of CHSP service providers to navigate national reforms in the community aged care sector, and to make decisions that will support the viability and sustainability of the sector.

We are passionate about working with service providers to assess the specific needs of their organisation and identifying the support they need to meet these needs, which can include help and guidance on:

  • delivering best practice services to clients
  • developing staff and organisational capacity to deliver entry-level community aged care services
  • accessing other opportunities for support, collaboration and partnerships
  • developing and delivering services under the National Disability Insurance Scheme (NDIS) and the CHSP
  • sector management and service delivery issues.

Training and other learning and development opportunities for staff of CHSP service providers.

We work with CHSP service providers in the Central Coast and Hunter Valley, and in Lake Macquarie and Newcastle. To deliver this support, we also work closely with other sector support organisations that help service providers operating in the Hunter Valley and in Aboriginal and emerging communities.

We help CHSP service providers and their staff:

  • develop and improve their capacity to deliver entry-level community aged care services
  • connect and engage with relevant learning and development opportunities
  • access meaningful and timely information on increasing staff capability and capacity
  • identify opportunities for collaboration and partnerships across the sector
  • transition to developing and delivering services under the National Disability Insurance Scheme (NDIS) and the CHSP
  • resolve sector management and service delivery issues.

What is the CHSP?

The CHSP supports older people who need entry-level care and help with daily tasks to stay in their own homes longer. It was introduced on 1 July 2015, to streamline four existing aged care programs:

  • Commonwealth Home and Community Care Program
  • National Respite for Carers Program
  • Day Therapy Centres Program
  • Assistance with Care and Housing for the Aged Program.

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