Community Engagement Officer

Community Engagement Officer position available for Wesley Community Housing in Beverly Hills

Details

Wesley Community Housing

  • Full time position
  • Based in Beverly Hills, travel required
  • Great learning and development opportunities in a fast-paced team
  • Opportunity to deliver community engagement and development programs in community housing complexes


About us

 

We are driven to do more good because every life matters.

 

Grounded in compassion and inspired by Jesus, for more than 200 years we’ve been standing by people at every stage of life. We invest in vital safety nets like Lifeline and fight systemic injustices such as housing inequity and gambling harm.

Our services uplift children, families, older Australians, people with disability and those needing pathways out of homelessness, addiction, mental health challenges and financial hardship. Our churches are places of spiritual growth, connection and hope.

 

 

Wesley Community Housing

Our passionate and friendly community housing team provide homes for people and families on low to moderate incomes across NSW. We partner with organisations and tenants to: 

  • support successful tenancies 
  • contribute to more connected and strengthened communities 
  • increase opportunities for tenants.  

More information on our community housing activities can be found at: www.wesleymission.org.au/find-a-service/housing-and-accommodation/community-housing 

 

About the role

We are looking to employ a Community Engagement Officer who is passionate about engaging people with a joyful disposition and a ‘can do attitude’.  We need someone who is highly organised and has excellent attention to detail. This very physically active and fast paced role helps identify opportunities and initiatives for programs and projects to support tenants to achieve social outcomes and maximise their life choices. We are looking for someone who cares deeply about others, is highly creative and motivated, and wants to be part of a program that wants to see tenants thrive. This role is responsible for the day-to-day delivery of activities that support tenants to feel valued and more connected to their community.

 

Key responsibilities include:

  • Supporting the Team Leader - Community Engagement and working collaboratively with all staff within the Community Housing program
  • Working independently outside the office; networking with partners and other agencies; planning and participating in community events with tenants and the team
  • Working collaboratively with the Tenancy teams in relation to complex tenant issues
  • Tracking performance against KPIs
  • Ensuring information is recorded in the Housing Management System in a timely and accurate manner
  • Communicating with tenants in relation to engagement activities
  • 6-week check in surveys of tenants
  • Providing back up coverage and support for other team roles as advised by Supervisor

 

Essential criteria

  • Demonstrated experience in supporting vulnerable community members with kindness and care, in line with organisation policies and procedures
  • Experience working in tenant management or engagement/ community development roles within the social housing sector or relevant experience in other related sectors;
  • Demonstrated knowledge of NDIS and My Aged Care
  • Strong interpersonal and listening skills; the ability to build trust with vulnerable community members and respond to their needs
  • Ability to demonstrate initiative; flexibility; accountability; organisational skills; independent problem solving; attention to detail; excellent oral and written communication skills,
  • Highly motivated with an ability to work independently and be a team player
  • Demonstrated experience developing and nurturing internal and external stakeholder relationships
  • Personal values align with Wesley Mission Vision and Values
  • Competent knowledge and application of the Microsoft Office environment
  • Satisfactory National Criminal History Check clearance
  • Current unrestricted drivers’ licence and access to a motor vehicle to use for work (kilometre reimbursement will be paid)
  • Senior First Aid Certificate or willingness to obtain
  • Working with Children’s Check
  • NDIS Workers Check

 

Desirable skills/knowledge

  • Knowledge of the Residential Tenancies Act 2010 or willingness to learn
  • Experience in community consultation, networking or relationship building
  • Skills in community event planning
  • Experience working in the not-for-profit sector

 

 

Remuneration

Salary and conditions of employment are based on the Social, Community, Home Care and Disability Services Award 2010 (SCHADS Level 4) with generous salary packaging opportunities. Kilometre reimbursement in line with the Social, Community, Home Care and Disability Services Award will be paid for kilometres travelled for work.

 

 

How to apply

Please see a copy of the position description below.

 

Please submit a copy of your CV/resume and a cover letter addressing all the selection criteria. For further information, or to apply, please contact:

 

Skye Dolloso, Program Officer

Email: WCHrecruitment@wesleymission.org.au

Phone: 0461 554 144

 

Closing date: 3 July 2025

 

 

Wesley Mission is a Christian organisation requiring all staff to affirm its values and Worker Code of Conduct. We are committed to providing an environment in which children can feel safe and valued. The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.

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Who we are

We’ve been caring for the community for over 200 years.

 

Our services uplift children, families, older Australians, people with disability and those needing pathways out of homelessness, addiction, mental health challenges and financial hardship. We’re unwavering in our support for Australians and Australian communities – and together, we do more good.