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Community services certificate courses

Are you contemplating a purpose-led, community-oriented career path? Wesley Mission’s community services certificate courses equip you with core skills to establish or develop your career in community support, social work and related fields. Explore training options to gain your community service qualification and make a meaningful impact in your community.
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Education & Training | Short Courses | Hero Image

About our Community services training​​  

 

Learning can truly transform lives. With knowledge comes opportunity, and our programs can help you or your team gain certification in community services to build personal skills and strengthen career prospects for a brighter future.

 

You may be starting to build your career, looking to upskill your entire team, or helping someone on their journey to financial and employment stability. Regardless, at Wesley Mission, we have a range of community service worker training programs to help attain those goals.

VET-accredited certificate for community service courses

With nationally recognised Vocational Education and Training (VET) programs in Community Services as well as Aged Care, Disability, Business, Hospitality and Mental Health, we’re putting our real-world knowledge to work.


As a Registered Training Organisation (RTO), we provide industry-leading individual and workplace training that’s relevant, compassionate and up-to-date with best practice standards. Enquire about our VET-accredited community service courses and get ready to boost your skills and career prospects to the next level.  

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Short courses

Get practical skills to strengthen your competency in your current role, take on new responsibilities or steer your career in a new direction.


Your skillset will broaden, and your job prospects will improve with one of our short courses or workshops. These practical courses are designed to strengthen your skills and boost your confidence in the workplace.

 

The short community services training courses we offer include:

 

  • Child protection
  • Dementia support training
  • First aid
  • Medication skill set
  • Mental Health First Aid
  • Financial literacy
  • Pre-employment preparation
  • Suicide prevention
  • Workplace mental health and resilience

Financial Literacy Program

Does your organisation support those struggling with addiction, homelessness, unstable employment or language and literacy barriers? This practical program provides proficiencies that empower the people you serve by helping them build important financial skills and navigate the Australian financial system. 

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Why choose us?

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Expert trainers
We have direct hands-on experience in the areas we teach and are equipped to share our knowledge. Part of our mission is to help people reach their full potential and encourage better care and capacity through training in community services.
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Supportive learning
Whether you’re looking to enter the workforce or advance your career, we offer community services certificate programs with the right balance between challenge and support. We’re always here to help and do our best to empower students to succeed. 
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Flexible learning options
We can deliver our community services training packages in a way that suits you, your organisation and its specific requirements. If we can make programs more accessible or more applicable to how you work, we will. 
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Our expert teaching staff

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Aleksandra (Sasha) Dinic

Trainer and Assessor | Cert III, Cert IV & Diploma in Community Services

 

Sasha Dinic brings more than 30 years of experience across the aged care, disability and community services sectors to her role as a full-time Trainer and Assessor at Wesley Vocational Institute.


Sasha delivers high-quality training and assessment across the Certificate III in Community Services, Certificate IV in Community Services and Diploma in Community Services, in both face-to-face and online settings. Her approach centres on building supportive, inclusive learning environments where students feel equipped and motivated to pursue meaningful careers in care.


Her qualifications include a Diploma of Training and Assessment, Diploma of Community Services and multiple certifications across disability, ageing support and mental health. Sasha’s work is underpinned by her commitment to continuous professional development which keeps her practice both current and evidence-informed.

 

Sasha's hands-on industry experience, including volunteer work supporting leisure, health and care activities in aged care settings, gives her students a trainer who understands the real-world demands of community services work and brings that practical knowledge directly into the classroom.

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Tanya Campbell

Trainer and Assessor | Cert III & Cert IV Community Services

 

Tanya Campbell brings a wealth of experience across the disability and aged care sectors to her role as Trainer and Assessor at Wesley Vocational Institute. She follows a practical, student-centred approach that consistently delivers high completion rates and strong employment outcomes.

 

Tanya's teaching methodology is grounded in adult learning principles, incorporating diverse learning styles through discussion, group activities, real-life scenarios and hands-on practice. She is committed to creating inclusive, non-judgmental learning environments where students feel supported, motivated and capable, and takes a proactive approach to identifying and addressing individual learning needs early.

 

An active member of the National Disability Services and the South Coast Assessor Network, Tanya maintains strong links with industry and community. This helps ensure her delivery of the Certificate III and Certificate IV in Community Services remains current, practical and aligned with the evolving needs of the disability and aged care workforce.

 

Tanya's commitment to her work goes beyond the classroom, participating in community fundraising, local expos and continuous professional development across disability, mental health and aged care. She is passionate about bringing real-world experience and learning directly to her students.



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Brandon Costin

Community Services Educator | Cert III, Cert IV & Diploma in Community Services

 

Brandon Costin brings more than two decades of combined experience across sport, youth work, education and community development to his role as a Community Services Educator at Wesley Mission.

 

After a successful professional Rugby League career, Brandon built a pathway into community services through coaching, youth work and education. This included seven years delivering community services training, most recently at NSW TAFE, where he developed and led a highly successful program within a correctional centre. His ability to engage and motivate learners in complex environments is a hallmark of his teaching approach.

 

Brandon now delivers the Certificate III in Community Services, Certificate IV in Community Services and Diploma in Community Services at Wesley Mission, bringing a strengths-based, relational style to the classroom. He describes his approach as more coach than teacher, creating learning environments where students feel genuinely supported, motivated and capable of achieving their goals.




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Contact us

Our locations

Coffs Harbour - Education & Training
Phone:
1800 676 039
Ermington - Education & Training
Phone:
1800 676 039
Gosford - Education & Training
Phone:
1800 676 039
Hamilton - Education & Training
Phone:
1800 676 039
Maitland - Educsation & Training
Phone:
1800 676 039
Newcastle West - Education & Training
Phone:
1800 676 039
Port Macquarie - Education & Training
Phone:
1800 676 039
Sydney - Education & Training
Phone:
1800 676 039
Taree - Education & Training
Phone:
1800 676 039
Wollongong - Education & Training
Phone:
1800 676 039
Wyong - Education & Training
Phone:
1800 676 039

FAQs

Training in community services is an important first step if you’re looking to make a difference in your community. Whether you’re a prospective volunteer or an aspiring professional, understanding the ins and outs through our community service certification courses can help you chart your path.

 

Below are frequently asked questions that dive into the details of community services training, specifically about the certificates offered by Wesley Mission.

What is a community service certificate?
A community service certificate is a credential that documents your training and education in the community services sector. It demonstrates that you’ve acquired specific skills and knowledge required to work in various community service roles, including communication, professional ethics, support work and empowerment strategies.
How to get a community service certificate?

To obtain a community service certificate, enrol in a relevant course offered by an accredited training provider such as Wesley Mission. Simply fill out an online application form, providing your educational qualifications.


Once accepted, you will engage in coursework, practical assignments and work placements to meet the learning objectives for your chosen program.

Which community services certificates does Wesley Mission offer?

Wesley Mission offers a variety of community service certificate programs that meet your interests and career pathway. These include:

 


We also offer a longer, more involved mixed-mode CHC52025 Diploma of Community Services program.

Each program equips you with the skills and knowledge you need to deliver an exceptional service that improves the well-being of people and communities.

Is a community services certificate nationally recognised?
Yes, community services certificates offered by accredited institutions like Wesley Mission are nationally recognised throughout Australia. This boosts your employment prospects in community services across various sectors and locations.
How long does it take to complete a community services certificate?

Our certificate programs, which are available in online, in-person, and mixed-mode formats, require one day per fortnight of active participation and a further 20 – 25 hours for every competency unit you enrol in. The certificate programs run for a duration of between 10 and 15 months.


Our mixed-mode CHC52025 Diploma of Community Services program runs for 24 months and requires a minimum of 100 hours of work experience or placement.

Does a community service certificate require work placement?
Yes, most of our certificate programs require some form of practical work placement, though some allow for a skills demonstration within a simulated work environment. The hands-on experience gives you the opportunity to apply theoretical knowledge in real-world settings.
What are the entry requirements for a community services certificate?

Our entry requirements specify that you must:

  • Be an Australian or New Zealand citizen, an Australian Permanent Resident or a Humanitarian visa holder

  • Have NSW residency or be employed by a NSW employer

  • Possess a satisfactory level of language, literacy, numeracy and digital capability.

  • Have access to a computer with Microsoft 365 or similar applications and a dependable internet and browser

  • Commit to the attendance, study load and work experience/work placement requirements for each course

  • Be willing to complete: 

 – A volunteer Working with Children Check 
 – Australian National Police Check **
 – New Worker NDIS Induction Module
 – NDIS Workers Screening Check  

 

You may also be asked to demonstrate your communication and interpersonal skills, which are vital skills in the community services sector.

Can I study a community services certificate online or part-time?
You certainly can. At Wesley Mission, we offer flexible study options that include online and part-time courses, so it’s easier for you to balance your education with other work and personal life commitments.