This specialised workshop supports non-clinical staff in health and allied health settings to respond appropriately when patients present in distress. It focuses on evidence-informed approaches within the scope of administrative, coordination, reception and management roles.
Key learning outcomes:
• Recognise when a patient may be experiencing distress or suicide risk
• Apply safe, appropriate communication within a non-clinical role
• Triage and escalate concerns appropriately
• Use current suicide prevention methodologies and strategies
• Develop a practical response protocol for primary care and allied health settings
Partner with us today to give hope to Australians facing heartache and hardship.
