Mandatory cashless gambling card with harm reduction measures
Together, we can act to prevent and reduce gambling harm
Together, we can act to prevent and reduce gambling harm
NSW is home to just under half of Australia’s 200,000 poker machines. They are profitable, accessible and deeply harmful. Dotted in pubs and clubs across the state – they are dangerous and designed to addict. In no other place on earth is gambling so ubiquitous. But it doesn’t have to be this way. Together, we can act to prevent and reduce gambling harm.
Wesley Mission and a broad-based coalition of concerned supporters are campaigning on five key reform measures, based on our analysis of the current political landscape.
Poker machines cause significant harm to individuals, families and communities across New South Wales. While recent reforms have been important first steps, the strongest protections remain incomplete.
We believe gambling reform should focus on preventing harm before it occurs, not simply responding after harm has happened.
That means moving to a gambling system that actively prevents harm through stronger protections, greater transparency, meaningful community involvement and clear accountability for the gambling industry.
We are calling on the NSW Government to deliver a comprehensive package of poker machine reforms that reduces harmful access, strengthens safeguards and puts community wellbeing first.
The evidence is clear: late-night gambling carries a higher risk of harm.
People experiencing significant gambling problems are disproportionately represented in venues after midnight, when fatigue, isolation and reduced decision-making capacity can contribute to harmful gambling behaviour.
A statewide shutdown of poker machines between midnight and 10am is one of the simplest and most effective reforms available. It would reduce access during the highest-risk hours while creating consistent, enforceable protection across NSW.
Most importantly, it prevents harm before it occurs.
We're calling for all poker machines in NSW pubs and clubs to be powered down between midnight and 10am.
The current poker machine system relies heavily on individuals recognising harm and seeking help after difficulties arise.
A modern account-based gambling system would build protections into the gambling environment itself.
Mandatory account-based gambling can support:
Importantly, safeguards should be designed to prevent harm while protecting privacy and maintaining public trust.
We're calling for mandatory account-based gambling with evidence-based harm reduction measures built into the system.
People experiencing gambling harm need practical tools that work.
The current venue-based exclusion system is fragmented, difficult to navigate and inconsistent to enforce. People must often self-exclude from multiple venues individually, creating unnecessary barriers for those seeking help.
A single statewide exclusion register would provide a straightforward, effective system that applies consistently across NSW and is managed independently of the gambling industry.
We're calling for an independent statewide exclusion register that is easy to access, properly enforced and supported by sustainable funding arrangements.
Communities should have a stronger voice in decisions about gambling in their local area.
Local councils understand the social, economic and health impacts affecting their communities. Yet they currently have limited opportunities to influence poker machine licensing and expansion decisions.
We’re calling for councils and communities to have greater rights to participate, comment and appeal. Practically, councils should be notified of proposals that increase local gambling exposure — including more machines, transferred entitlements or new gambling areas in venues— and have access to local harm data, submission rights and appeal rights.
Good policy depends on good information.
At present, information about poker machine activity and gambling harm is often difficult to access and does not provide communities with a complete picture of local impacts.
While NSW now publishes more frequent gaming machine data, too much information remains aggregated, difficult to analyse or unavailable at the venue level. Communities should not have to rely on industry claims or partial data to understand the local impact of gambling harm.
NSW should also routinely measure and publish the social costs of gambling harm, drawing on the Victorian Government’s recent work to quantify the financial, health, family, productivity, crime and community impacts of gambling. A NSW equivalent would help show the true cost of poker machines to individuals, families, services, governments and local communities.
Greater transparency would help researchers, communities and governments understand where harm is concentrated, evaluate reform measures and hold decision-makers accountable.
Gambling policy should be guided by evidence, not industry claims.
We're calling for venue-level gambling data to be publicly available and for the NSW Government to routinely measure and report on the social impacts of gambling harm.
Communities that experience the greatest gambling harm should see a greater share of investment in prevention, treatment and community wellbeing.
Revenue derived from poker machines should help fund evidence-based gambling support services, community programs and harm reduction initiatives.
We're calling for a fair share of poker machine taxation revenue to be returned to communities most affected by gambling harm.
NSW has more poker machines than any other Australian state and records the highest poker machine losses in the country.
Reducing gambling harm requires a long-term strategy that addresses not only how poker machines operate, but also how many are available.
Setting a clear target for reducing machine numbers would provide accountability and signal a commitment to creating a safer gambling environment over time.
We're calling for a clear, measurable strategy to reduce the number of poker machines in NSW.
The evidence supporting reform continues to grow. Communities want stronger protections, greater transparency and meaningful action to reduce gambling harm.
The question is no longer whether reform is needed, but whether governments are prepared to deliver it.
It's time for action, accountability and reforms that prevent gambling harm at its source.
Gambling losses can occur through race betting on course or in the TAB, buying lottery, lotto and scratchie tickets, Keno, online gambling or poker machines. Wesley Mission is currently concentrating on preventing and minimising harm from poker machine gambling, which still accounts for around half of all dollar losses in NSW.
Mandatory cashless gambling card with harm reduction measures
Powering down poker machines between midnight and 10am
Publish gambling data venue by venue
Community faith in the government taking action to achieve reform has worsened from April (1st edition)....
a) 66.9% do not think the government is fully committed to addressing gambling harm.
b) 73.4% do not think the government is doing enough.
c) 69.5% do not trust the government to stand up to the gambling industry.
Anne Holt
Mobile 0418 628 342
Email anne.holt@wesleymission.org.au
If you or someone you know is in urgent need of assistance, help is available. Click below to access resources that can provide immediate support.
Authorised by Rev Stu Cameron, Wesley Mission, 220 Pitt Street, Sydney NSW 2000.