Strengthen the capability of primary care support staff to recognise and respond appropriately when a patient presents in distress or may be at risk of suicide. This tailored two-hour workshop supports practical, evidence-informed responses within administrative, reception, coordination and practice-management roles.
Key learning outcomes:
• Recognise signs that a patient may be at risk
• Use safe and appropriate communication
• Triage and escalate concerns within role boundaries
• Respond appropriately to a person in distress
• Develop a practical practice strategy or response protocol
• Connect patients with suitable clinical and support pathways
Partner with us today to give hope to Australians facing heartache and hardship.
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